Terms of service

General Information

Welcome to Zango Resort. By accessing or purchasing from our website, you agree to be bound by the following Terms & Conditions. These terms apply to all users of the website, including browsers, customers, and contributors of content.

Use of Our Website

You agree not to use our website for any unlawful or prohibited purpose.
All content, images, designs, logos, and text belong to Zango Resort and may not be copied, distributed, or used without written permission.

Product Information

We aim to ensure all product descriptions, images, and pricing are accurate.
However, colours may appear slightly different due to screen settings, lighting, or manufacturing variations.

Orders & Payments

By placing an order, you agree that:

  • All information you provide is accurate and complete.

  • You have permission to use the payment method provided.

  • Prices may change without notice.

We reserve the right to refuse or cancel an order at any time.

Shipping

Shipping times are estimates only and may vary due to courier delays or public holidays.
Once your order has been shipped, Zango Resort is not responsible for lost or delayed parcels.
Full shipping details can be found in our Shipping Policy.

Returns & Refunds

For hygiene reasons, we do not offer refunds or exchanges on swimwear unless the item is faulty.
If you believe your item is faulty, please contact us within 7 days of receiving your order with photos and your order number.
More details are available in our Refund Policy.

Faulty Items

If an item is confirmed to be faulty, we will offer a repair, replacement, or refund in line with Australian Consumer Law.
Faults caused by misuse, general wear and tear, or incorrect care are not covered.

Privacy

We take your privacy seriously. Your personal information is used only for order processing, shipping, and customer support.
We do not sell or share your information with third parties unless required for delivery or by law.
Full details are available in our Privacy Policy.

Promotions & Discount Codes

Promotional codes must be applied at checkout and cannot be added after an order is placed.
We reserve the right to modify or cancel promotions at any time.

Intellectual Property

All branding, logos, product designs, images, and text on this website are the property of Zango Resort and are protected by copyright laws.
Unauthorized use is strictly prohibited.

Liability

Zango Resort is not liable for any loss, damage, or injury arising from the use of our products or website.
Our liability is limited to the maximum extent permitted by Australian law.

Changes to Terms

We may update or change these Terms & Conditions at any time.
Continued use of the website signifies acceptance of any changes.

Contact Information

For questions or concerns, please contact us at:
zangoresort@outlook.com
We aim to respond within 1–3 business days.

Zango Resort ♡